1
Information We Collect
When you visit our website or contact us, we may collect the following types of information:
Personal Information You Provide
- Contact details — name, email address, phone number, and company name when you submit an inquiry or request a quote
- Project specifications — drawings, dimensions, and material requirements you share for custom carbon fiber parts
- Communication records — messages exchanged via our contact form, email, or WhatsApp
Information Collected Automatically
- Device and browser data — IP address, browser type, operating system, screen resolution
- Usage data — pages visited, time spent, click patterns, and referral source
- Cookies — small files stored on your device to improve site performance and analyze traffic (see Section 5)
2
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and providing quotes for carbon fiber products
- Processing orders and managing production schedules
- Sending order updates, shipping notifications, and delivery confirmations
- Improving our website content, user experience, and product offerings
- Complying with legal obligations and protecting against fraud
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3
Information Sharing
We may share your information only in these circumstances:
- Service providers — shipping carriers (DHL, FedEx), payment processors, and hosting providers who assist in delivering our services
- Legal requirements — when required by law, regulation, or legal process
- Business transfers — in the event of a merger or sale of company assets, your data may be transferred as part of the transaction
All third-party service providers are required to handle your data with the same level of protection we provide.
4
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for all data transmitted through our website
- Secure server infrastructure with regular security updates
- Access controls limiting personal data access to authorized personnel only
- Regular monitoring and auditing of our data handling practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5
Cookies and Tracking
Our website uses cookies and similar technologies for:
- Essential cookies — required for website functionality (shopping cart, form submissions)
- Analytics cookies — Google Analytics to understand how visitors use our site (anonymized data)
- Performance cookies — caching plugins (LiteSpeed Cache) to improve page load speed
You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
6
Third-Party Links
Our website may contain links to third-party websites (social media platforms, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.
7
Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal data we hold about you
- Correction — request corrections to inaccurate or incomplete data
- Deletion — request deletion of your personal data (subject to legal retention requirements)
- Objection — object to the processing of your data for marketing purposes
- Portability — request your data in a structured, machine-readable format
To exercise any of these rights, contact us at rain@ytcarbonfiber.com. We will respond within 30 days.
8
International Data Transfers
YTCarbon is headquartered in Shenzhen, China. Your data may be transferred to and processed in China and other countries where our service providers operate. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.
9
Children's Privacy
Our products and services are intended for business-to-business customers. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Company: Shenzhen Yuantan New Materials Technology Co., Ltd.
- Email: rain@ytcarbonfiber.com
- WhatsApp: +86 136 3282 9542
- Address: Room 906, Building 3, Futong Haizhi Sci-Tech Park, Nanwan St, Longgang, Shenzhen, Guangdong, China
Last Updated: June 10, 2026
